Privacy Policy
At Fourstrides, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our platform. By using the Fourstrides website and services, you agree to the terms outlined in this policy. If you do not agree with any aspect of this Privacy Policy, please discontinue using our platform.
Information We Collect
We collect various types of information to provide and improve our services, including but not limited to:
iPersonal Information
- When you register: Full name, email address, phone number, residential address, date of birth, and other information necessary to verify your identity.
- For landlords and tenants: Additional details such as property information, rental history, and payment details to facilitate rental agreements.
iiPayment Information
Payment details including credit/debit card information or bank details when making transactions. We do not store full payment card numbers but use secure third-party (Mono.co) services for transaction processing.
iiiUsage Data
Information about how you use our platform, including your IP address, browser type, device identifiers, pages visited, and actions taken.
How We Use Your Information
We use the information collected for various purposes, including:
- 1To provide and maintain our services: Ensuring our platform functions correctly and efficiently.
- 2To process transactions: Facilitating rental payments, security deposits, and other financial interactions.
- 3To verify identity: Confirming your identity to prevent fraud and ensure compliance with legal requirements.
- 4To communicate with you: Sending important notices, updates, and support messages.
- 5To improve our platform: Analyzing usage data to enhance user experience and develop new features.
- 6To personalize your experience: Tailoring content and recommendations based on your preferences and past interactions.
- 7To comply with legal obligations: Meeting requirements under applicable laws and regulations.
How We Share Your Information
We may share your information with:
- 1Service providers: Third-party companies that assist us in providing our services, such as payment processors, data analytics providers, and customer support services.
- 2Legal authorities: When required by law, we may disclose your information to the relevant authorities.
- 3Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business deal. In such cases, you will be notified of any change in ownership or use of your data.
- 4With landlords and tenants: To facilitate a property rental agreement, certain information (such as your name, rental history, or verification status) may be shared with the relevant landlord or tenant.
Data Privacy
We are committed to safeguarding your information. We employ appropriate technical and organizational measures to ensure the security of your personal data, including:
- 1Encryption: Sensitive information (such as payment details) is encrypted using industry-standard methods during transmission and storage.
- 2Access control: Access to your personal data is restricted to authorized personnel only, and our staff undergo regular training on data protection best practices.
- 3Third-party security: We ensure that our partners and service providers implement similar data security standards when handling your information.
However, no method of transmission over the Internet or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.